If you have been searching for plank and beam furniture, it helps to know exactly what the name refers to. In this guide, Plank+Beam means the furniture brand, not the plank-and-beam construction method used in some homes.
Plank+Beam sells furniture for bedrooms, dining rooms, living areas, entryways, offices, and other home spaces. Its current range includes beds, dressers, nightstands, dining tables, chairs, benches, coffee tables, desks, and storage pieces. The company says its products are designed in-house and sold through a direct-to-customer model.
However, shoppers should not assume that every piece uses exactly the same wood, finish, hardware, or construction. This guide looks at the materials, Haven collection, tables, bedroom furniture, customer reviews, complaints, return and warranty terms, assembly, and other practical details worth checking before buying.
Quick Answer:
Plank and Beam is a home furniture brand offering beds, tables, dressers, nightstands, and other pieces. Before buying, check the exact product’s materials, dimensions, assembly needs, return terms, warranty, and recent reviews.
Quick-Guide Table
| Possible problem | What to check | Recommended action |
| Furniture arrives damaged or with missing parts | Inspect the pieces, hardware, and packaging before completing assembly | Take clear photos and contact Plank+Beam promptly. Current warranty information says missing or damaged-part claims should be submitted within 30 days of delivery. |
| Furniture does not fit the intended space | Compare product dimensions with the room, doorway, stairs, and available walking space | Measure before ordering and allow space for doors, drawers, chairs, and normal movement |
| Materials are different from what you expected | Read the exact product specifications rather than relying on general brand descriptions | Confirm the wood type, engineered materials, finish, and certification information for that specific item |
| Parts do not align during assembly | Recheck the instructions, part numbers, hardware, and orientation of each component | Do not force or modify structural parts; contact customer support if something appears incorrect |
| You may need to return the furniture | Check whether the item is still new, unused, unassembled, and undamaged | Review the latest return policy before proceeding. Plank+Beam currently accepts qualifying returns within 30 days of delivery. |
| A problem appears after normal use | Review the warranty terms and determine whether the issue may qualify as a material or workmanship defect | Keep purchase information and photographs and contact the company. Most listed furniture categories currently carry a one-year warranty. |
Helpful Pre-Purchase Checklist
Before ordering Plank+Beam furniture:
- Measure the room and the route the packaged furniture must travel through.
- Check the exact item’s dimensions, materials, finish, and assembly requirements.
- Confirm mattress compatibility when choosing a bed.
- Check drawer and door clearance for bedroom or storage furniture.
- Read recent reviews for the specific product, not only general brand reviews.
- Review current shipping, return, and warranty conditions before purchasing.
- Keep packaging and order information until you have inspected all parts and completed assembly.
What Is Plank and Beam Furniture?
Plank+Beam is a home-furniture brand with products covering several common decorating styles. Depending on the collection, shoppers can find clean modern shapes, farmhouse-inspired pieces, rounded contemporary designs, and some Scandinavian-influenced furniture.
Its furniture catalog currently covers several parts of the home. Bedroom options include bed frames, dressers, and nightstands. Dining products include tables, chairs, benches, and sideboards, while the living-room range includes items such as coffee and console tables. The company also sells desks and entryway furniture.
The important point is that “Plank+Beam furniture” is a broad label. A dining table and a dresser from the same brand may use different combinations of solid wood, engineered wood, finishes, and hardware. Always judge the individual product rather than assuming the specifications of one item apply to another.
Materials, Wood Types, and Finishes
Solid pine is common across many Plank+Beam products, but construction varies. For example, the current 72-inch Verso Dining Table uses a three-panel solid-pine top with rubberwood legs. The Classic Dining Table, on the other hand, is described as using solid pine and a wire-brushed finish. Haven storage furniture can combine solid pine with engineered wood.
This difference matters when comparing furniture. “Solid wood” on a product page does not necessarily mean that every component is made from one identical wood species or construction method.
Pine is widely used for furniture, but wood is a natural material and its properties vary. Wood can respond to moisture and changes in its environment, while softer woods and finishes may develop marks through everyday use. The U.S. Forest Service notes that wood properties vary considerably, even within clear material.
Plank+Beam’s own care guidance says spills should be cleaned quickly, harsh cleaners should be avoided, and changes in humidity can cause wood to expand or contract. It also notes that natural variations in grain and color should be expected.
Some products also use low-VOC finishes. Certification should still be checked on the exact item. Plank+Beam currently has a range of GREENGUARD Gold Certified bedroom furniture, but its own website makes clear that not every product has received the certification. The company says it is working toward broader certification.
Plank and Beam Furniture for Different Rooms
Choosing furniture by appearance alone can lead to problems once it arrives. Start with the room and how the furniture will actually be used.
In a bedroom, think about walking space around the bed, drawer clearance, bedside storage, and whether a dresser will interfere with doors or closets. In a dining room, consider both the table size and the space chairs need when they are pulled out. Living-room furniture should fit comfortably around sofas, walkways, doors, and other pieces.
Plank+Beam currently offers furniture across bedroom, dining, living, entryway, and office categories.
Before ordering, check the listed width, length, depth, and height against your real space. It is also wise to measure hallways, stairs, doorways, and tight corners that the packaged furniture must pass through.
Think about your household as well. A lightly used guest-room nightstand has different demands from a dining table used by a large family every day. Storage needs, pets, children, cleaning habits, and how often furniture is moved can all affect which style and surface make sense.
The Plank and Beam Haven Collection
People searching for plank and beam haven are usually looking for the brand’s Haven bedroom range, not a separate company.
The current Haven collection includes beds, nightstands, and dressers in several finishes. Plank+Beam describes the range as combining earthy wood tones with a modern look and metal drawer pulls.
Materials can vary even within this collection. For example, the current Haven 3-Drawer Dresser is listed as using solid pine together with engineered wood. Its product page also lists a low-VOC finish, metal drawer pulls, and an anti-tip kit.
If you are furnishing a whole bedroom, matching pieces can create a consistent look, but matching is not required. More important questions include whether the dresser gives you enough usable storage, whether the nightstand fits beside your bed, and whether the bed works with your mattress and room dimensions.
Check each Haven product separately for measurements, materials, included hardware, finish, drawer configuration, and assembly instructions. Do not use the specifications of one Haven product as a general description of the entire collection.
Plank and Beam Tables: What Homeowners Should Compare
A plank and beam table can mean several different designs within the brand’s dining collection. Current lines include Classic, Modern, Contour, and Verso tables, among others.
The Classic design uses solid pine and is offered with finishes that include a textured wire-brushed appearance. The Modern table uses clean lines and is available with smooth or wire-brushed finishes. The Contour table has rounded edges and a three-panel top on the rectangular 72-inch version. The Verso design has a cross-leg base, with its current 72-inch model using a solid-pine top and rubberwood legs.
Instead of choosing by collection name alone, compare:
- Overall table length, width, and height
- Number of people you normally need to seat
- Chair and leg clearance
- Base or leg position
- Rounded versus sharper corners
- Smooth versus textured finishes
- Wood and other construction materials
- Space available around the table
Remember that the furniture itself is only part of the measurement. Dining chairs need room to move backward, and people need a comfortable path around the table.
Beds and Bedroom Furniture: Practical Details to Check
Some Plank+Beam platform beds are designed to hold a mattress without a box spring, but this should be confirmed for the exact bed you are considering.
For example, the current Queen Platform Bed product page lists wooden slats, a metal support bar, and three under-bed support legs. It states that a box spring or Bunkie board is not needed for that model. The same product page lists the bed as GREENGUARD Gold Certified and made from solid pine.
Do not apply those details automatically to another bed. Before ordering, check mattress compatibility, the total exterior dimensions of the frame, mattress size, under-bed clearance, weight limits, and whether the frame works with storage drawers or other accessories.
For dressers and nightstands, pay attention to drawer dimensions as well as the outside measurements. A large-looking dresser may not necessarily provide the internal storage layout you expect.
Extra care is needed with bunk and loft beds. Follow the exact manufacturer’s instructions for assembly, mattress size, guardrails, age restrictions, and safe use. Do not substitute general furniture advice for the instructions supplied with the specific model.
What Do Plank and Beam Reviews Really Tell Shoppers?
Plank and beam reviews can be useful, but they are most helpful when you look beyond a single star rating.
Start by separating different types of feedback. A review saying a table looks attractive tells you something different from a review describing how the finish looked after a year. Assembly comments are useful for understanding setup, while reports about missing pieces, shipping damage, replacements, or customer service relate to the buying experience rather than the furniture design itself.
It is also worth checking several sources. Reviews hosted on the manufacturer’s website may contain useful product-specific information. Retailer reviews can provide another group of buyers, while independent complaint sites and discussion forums may contain experiences that are not represented on product pages.
Recent reviews of the exact model are normally more useful than general comments about the brand. Furniture ranges and product specifications can change over time.
Look for patterns rather than treating one positive or negative experience as the final answer. If several unrelated owners describe the same issue with the same model, that information deserves more attention than one isolated comment.
Plank and Beam Complaints and Reddit Discussions
Shoppers researching plank and beam complaints often find both Better Business Bureau records and discussions on Reddit.
As of September 2026, the BBB profile for Plank+Beam showed seven complaints during the previous three years, with seven complaints listed as closed during the previous 12 months. The published complaints include issues involving product condition and customer-service experiences. Complaint totals and statuses can change, so current information should always be checked directly.
Reddit discussions also contain negative reports. Some users have described problems such as cracks, damaged finishes, missing components, alignment issues, replacement delays, or unsatisfactory support. At the same time, individual comments in these discussions include shoppers who say their furniture arrived without major problems and was reasonably easy to assemble.
These reports are useful for identifying questions to investigate, but Reddit posts are personal accounts and are not independently verified evidence of what every buyer will experience.
When reading Plank and Beam reviews on Reddit or another discussion site, check the date, exact furniture model, photographs if available, how long the owner used the item, and whether the company ultimately resolved the issue.
Shipping, Returns, Warranty, and Damaged Furniture
Plank+Beam’s current official return policy says new, unused, unassembled, and undamaged items can generally be returned within 30 days of delivery. Return shipping costs are deducted from the refund. The policy also states that returns are not currently accepted for orders to Canada, Alaska, or Hawaii.
That makes inspection especially important. When furniture arrives, look over the packaging and components before completing assembly. Take clear photographs if you find dents, cracks, incorrect parts, missing pieces, or shipping damage.
The company’s FAQ and detailed warranty information state that claims for missing or damaged parts should be submitted within 30 days of delivery.
Plank+Beam also provides a one-year warranty for qualifying defects in materials or workmanship under normal residential use. The detailed policy includes exclusions for misuse, accidents, modifications, commercial use, resale, and some other situations.
Policies can change, so read the latest return, shipping, and warranty terms before placing an order, particularly if returning a large piece would be difficult or expensive.
Assembly, Care, and Common Mistakes to Avoid
Plank+Beam says its furniture arrives unassembled with instructions, components, and required hardware. Because solid-wood packages can be heavy, its shipping guidance recommends having two adults move boxes into the home.
Before assembly:
- Check that the model and finish are correct.
- Compare the parts with the included component list.
- Inspect wood pieces for damage.
- Keep the packaging until you know the order is complete.
- Follow the instructions for your exact model.
Avoid forcing components together if holes or hardware do not appear to align. Contact support when something seems incorrect rather than modifying a structural component yourself.
For regular care, follow the instructions for the specific finish. The company’s general wood-care guidance recommends dealing with spills promptly, avoiding cleaners containing ammonia, abrasives, silicones, or acetone, limiting direct sunlight, and checking hardware periodically without overtightening it.
Storage furniture should also be secured using the provided anti-tip system when the manufacturer instructs you to do so, especially in homes with children.
How to Decide Whether Plank and Beam Fits Your Home
There is no single answer that will suit every household. The better approach is to compare a particular piece with your own needs.
Before purchasing, consider the wood and other materials, room size, finish, storage needs, household traffic, maintenance expectations, assembly requirements, delivery conditions, warranty terms, and total cost.
If you have children or pets, think about how easily a surface may be scratched, marked, or exposed to spills. If you move frequently, consider the furniture’s weight and whether it can be disassembled easily.
For dining furniture, prioritize seating space and movement around the table. For bedroom furniture, check mattress compatibility, storage layout, drawer clearance, and walkway space.
Most importantly, research the exact item instead of relying only on general Plank and Beam reviews. Compare official specifications with recent buyer experiences, particularly when the same product has been sold for some time.
Plank and Beam Phone Number and Customer Support
If you are looking for the current Plank and Beam phone number, the company’s official Contact Us page lists 843-738-2438.
The same page says its Design Team is available Monday through Friday from 9 a.m. to 5 p.m. The official shipping page specifies those support hours as Eastern Time. Customers can also use the company’s online chat and help center.
If you are contacting support about an order, keep useful information together before you reach out. This can include your order number, delivery date, product name, photographs of the problem, packaging photographs when relevant, and copies of previous messages.
Because contact details and service hours may change, confirm them through the official Plank+Beam website instead of relying on an old third-party listing.
Conclusion
Plank+Beam offers furniture for many parts of the home, including bedrooms, dining rooms, living spaces, entryways, and offices. Its range includes solid-wood pieces, while some products combine solid pine with other woods or engineered materials. Construction, finishes, dimensions, and certifications therefore need to be checked product by product rather than assumed across the whole brand.
Before buying, measure your space carefully, read the exact product specifications, check assembly requirements, understand the current return and warranty terms, and look at recent reviews for the particular item you want.
Online complaints and Reddit discussions can provide useful clues about issues other customers have reported, but individual experiences should be kept in context. Combining official product information with recent independent feedback gives you a clearer picture.
A careful comparison of materials, dimensions, everyday durability needs, policies, and your own household requirements will help you decide whether a particular Plank+Beam piece is a practical fit for your home.
FAQs
Is Plank And Beam Furniture Made From Solid Wood?
Many Plank+Beam pieces use solid pine, but construction varies by product. Some items also use rubberwood or engineered wood, so check the materials listed for the exact model before buying.
Is Plank And Beam Haven A Separate Furniture Brand?
No. Haven is a Plank+Beam bedroom collection that includes beds, nightstands, dressers, and coordinated pieces featuring modern styling, earthy finishes, and metal details.
Do Plank And Beam Beds Require A Box Spring?
Some Plank+Beam platform beds are designed to support a mattress without a box spring. Requirements vary, so always check the product specifications and assembly instructions for your particular bed.
Are All Plank And Beam Products Greenguard Gold Certified?
No. Certification varies by product and collection. Check the individual product page or Plank+Beam’s current certification information rather than assuming GREENGUARD Gold certification applies to every piece.
What Is The Plank And Beam Customer Service Phone Number?
The official Plank+Beam Contact Us page currently lists 843-738-2438 and support hours Monday through Friday, 9 a.m. to 5 p.m. Verify current details before contacting support.
Disclaimer: This article is provided for general informational purposes only and is intended to help readers understand Plank+Beam furniture, materials, product considerations, reviews, and publicly available policies. Product specifications, materials, finishes, dimensions, certifications, prices, warranties, return conditions, availability, and customer-service information may change over time. Always check the official product page, current assembly instructions, warranty terms, and Plank+Beam support information before purchasing, assembling, maintaining, or returning furniture. Follow all manufacturer-provided assembly, weight-limit, anti-tip, and safety instructions for the specific product you own. havelyhomes.com is an independent informational website. It is not an official Plank+Beam customer-support service and does not claim, suggest, or imply any affiliation, partnership, sponsorship, or endorsement by Plank+Beam.
